1.     Assembles patients’ health information from a variety of entry points including USPS mail, interoffice mail, e-mail, faxes, and hospitals. 

2.     Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information is provided. 

3.     Communicates as needed with the staff when there is a need to correct or obtain additional information. 

4.     Maintains, prepares and scans paper health records and electronically enters client medical information into the electronic health record.

5.     Provides charts/documents requested for us in legal actions, following patient consent/confidentiality protocols.

6.     Uses electronic health record software to audit, file, pull/retrieve, and release records and perform other administrative and clerical support duties as necessary.

7.     Answers questions from a variety of sources regarding medical records, procedures and processes. 

8.     Protects patient’ health information for confidentiality, authorized access for treatment and data security.

9.     Participates in the training and staff development of new department staff; participates in agency wide projects; carries out policies and procedures of the agency; other related duties.