• 2650 N. Reynolds Road Toledo, OH 43615
  • 2650 N. Reynolds Road | Toledo, OH 43615
Sales & Service -
Client Relations Specialist/Office Assistant
We are looking for a sales professional to represent us and sell our products and services to walk-in, call-in and email customers. If you are a good listener, are detail oriented, take initiative and able to juggle multiple projects and tasks throughout each day, we want you on our team. As a Client Relationship Specialist, you will work in a fast-paced, team-oriented environment and help us manage and grow our existing client base as well as look for opportunities for new business.
This is a challenging and rewarding position in a customer-focused, fast-paced environment. Previous sales experience in a forward-facing environment required (1 – 3 years). We will train you in our consultative selling style.
The ideal candidate will have an eye for detail, a willingness to learn, be well organized and enthusiastic. Exceptional and professional phone skills, attitude and appearance are a must.
RESPONSIBILITIES
•    Answering phone calls and take detail messages
•    Greet customers upon arrival to the center
•    Consult with clients on projects and sell our products and services.
•    Work with the sales team to address any order issues
•    Work with the graphics and production team to resolve any proof / production issues
•    Call/Email customer when orders are ready
•    Call/Email Customer Invoices
•    Call/Email Customer follow-up with estimates
•    Communicates with customers on order status and changes in the production schedule
•    Identifies and resolves customer satisfaction issues
•    Schedule installations of completed projects
•    Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
•    Act as a back-up customer service rep.
•    Light filing and data entry
•    Keep your area clean and organized.

REQUIREMENTS
•    A smile on your face even when answering the phone.
•    Positive attitude
•    Excellent work ethic
•    A hunger to learn
•    Strong sales skills, including warm and cold calling, quote preparation and closing skills
•    Ability to work and communicate effectively with businesses and individuals
•    Prior industry related experience a plus
•    Professional attitude and appearance
•    Problem solver
•    Creativity to solve challenges within deadlines
•    An eye for detail and quality-conscious
•    Highly organized and punctual
•    Experience resolving customer satisfaction issues
•    Experience working under pressure with multiple tasks/projects
•    Proficient computer and internet skills, including Microsoft Office suite
•    Strong verbal and written communication skills
•    Basic math skills
•    Strong organizational and time management skills
•    Proficient in Microsoft Office, GMAIL, G-Suite Experience preferred
•    Excellent oral/written communication skills
•    Ability to work in Team Environment
 
 
EOE
 
Call Jill Keister 419-254-2816
or send resume to: jill.keister@renhill.com


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Call Us: 419-254-2800
Toledo Office
2650 N. Reynolds Road Toledo, OH 43615
P: 419-254-2800     F: 419-254-2915
Wauseon Office
210 Depot Street Wauseon, OH 43567
P: 419-404-9068     F: 1-800-720-0409
2650 N. Reynolds Road Toledo, OH 43615
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